We pass along the Strand and see a respectable young widow standing in the gutter, with a baby in her arms and a couple of boxes of matches in one hand. We know she is a widow because of her weeds, and we know she is respectable by her clothes. We know she is not begging because she is selling matches. The sight of her in the gutter pains our heart. Our heart weeps and gives the woman a penny in exchange for a halfpenny box of matches, and the pain of our heart is thereby assuaged. Our heart has performed a good action. But later on our reason (unfortunately asleep at the moment) wakes up and says: 'That baby was hired; the weeds and matches merely a dodge. The whole affair was a spectacle got up to extract money from a fool like you. It is as mechanical as a penny in the slot. Instead of relieving distress you have simply helped to perpetuate an infamous system. You ought to know that you can't do good in that offhand way.' The heart gives pennies in the street. The brain runs the Charity Organisation Society. Of course, to give pennies in the street is much less trouble than to run the C.O.S. As a method of producing a quick, inexpensive, and pleasing effect on one's egotism the C.O.S. is simply not in it with this dodge of giving pennies at random, without inquiry. Only—which of the two devices ought to be accused of harshness and callousness? Which of them is truly kind? I bring forward the respectable young widow as a sample case of the Heart v. Brain conflict. All other cases are the same. The brain is always more kind than the heart; the brain is always more willing than the heart to put itself to a great deal of trouble for a very little reward; the brain always does the difficult, unselfish thing, and the heart always does the facile, showy thing. Naturally the result of the brain's activity on society is always more advantageous than the result of the heart's activity.
The Human Machine
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Arnold Bennett